FREQUENTLY ASKED QUESTIONS
KARCHER Professional —Equipments and Cleaning Solutions
Kärcher originates from Germany and was founded in 1935 by Alfred Kärcher.
Yes. Begen Singapore is an authorised distributor partner of Kärcher Singapore, providing professional cleaning equipment and solutions for commercial and industrial applications.
Customers can refer to Kärcher Singapore’s official Retailer & Dealer Search and select the Professional category to locate Begen Singapore and verify its authorised dealer status. 🔗 Official Reference: Kärcher Singapore – Retailer & Dealer Search
Begen Singapore is an authorised Kärcher B2B distribution partner, supplying a selected range of Kärcher Professional commercial and industrial cleaning equipment, alongside innovative professional cleaning and hygiene solutions tailored to businesses across various industries.
Beyond product supply, we support businesses through professional consultation, site assessments, equipment recommendations, operator training and after-sales support for machinery purchased through Begen Singapore.
Our focus is on delivering reliable, efficient and sustainable cleaning solutions that enhance operational productivity, optimise resource utilisation and support professional hygiene standards.
As an authorised distribution partner, Begen Singapore supplies selected Kärcher Professional equipment rather than the entire Kärcher product range, ensuring our recommendations align with customers’ specific operational requirements.
As a Begen Singapore partner with Karcher in supplying cleaning equipment and solutions to businesses across various industries, including commercial properties, manufacturing facilities, industrial premises, hospitality, healthcare, educational institutions and facilities management.
We focus on providing reliable, efficient and sustainable cleaning solutions tailored to diverse operational requirements, helping businesses enhance cleaning productivity, optimise resource utilisation and maintain professional hygiene standards.
No. Begen does not supply Kärcher Home & Garden products, promotional consumer items, or standalone accessories.
For consumer-product purchases, accessories, servicing, or warranty enquiries, please contact Kärcher Singapore or an authorised consumer retailer or service centre.
Equipment should be used within the manufacturer’s recommended applications. Use outside those applications may affect warranty coverage. For business operations, Begen recommends selecting a suitable Kärcher Professional model.
Yes. On-site demonstrations may be arranged, subject to equipment availability and suitability for your site.
Begen does not provide on-site installation services. If your selected machinery requires installation, please arrange a suitable installer and follow the manufacturer’s installation requirements.
Begen facilitates repairs for machinery purchased directly through Begen.
Equipment will be assessed, and a quotation will be provided where applicable. Repairs proceed upon acceptance of the quotation, with completion times subject to the work required and spare-parts availability.
If you decide not to proceed after assessment and quotation, a minimum fee of S$70 applies.
For warranty details, please refer to your invoice and accompanying warranty documentation, or contact Begen for clarification.
Begen provides warranty assistance, servicing, and after-sales support for Kärcher cleaning machinery purchased directly through Begen, subject to the applicable warranty terms.
For products purchased from other retailers, please contact the original retailer or Kärcher Singapore’s authorised service channels.
Contact our team to discuss your requirements:
- Phone: +65 8333 9296
- Email: sales@begen.sg
We will advise on suitable equipment or cleaning solutions and provide a quotation.
Olyss - Probiotic Cleaning Solution
Olyss Probiotic Cleaning Solution originates from Belgium, Europe, and is sourced through Matex Holdings Pte. Ltd., under an official business partnership with Begen Singapore for OEM-branded cleaning and hygiene solutions.
Developed using innovative probiotic cleaning technology, Olyss Probiotic Cleaning Solution offers a sustainable approach to maintaining cleanliness, managing unpleasant odours and supporting responsible hygiene practices.
Olyss Probiotic Cleaning & Odour Control is developed using probiotic cleaning technology, offering an innovative approach to sustainable hygiene, organic residue management and odour control.
Through its official partnership with Matex Holdings Pte. Ltd., Begen Singapore promotes OEM-branded probiotic cleaning solutions for commercial and professional applications.
The scientific principles behind probiotic and synbiotic cleaning are discussed in Matex’s product information, while the United Nations Environment Programme (UNEP) highlights the global importance of addressing antimicrobial resistance (AMR).
Specific claims regarding Olyss product certification, clinical validation, cleaning effectiveness and odour control should be supported by the relevant manufacturer’s certifications and laboratory test reports.
References:
- Explains Matex’s approach to combining probiotics and prebiotics for sustainable cleaning. Matex – SG
- United Nations Environment Programme (UNEP) – Global Action on Antimicrobial Resistance – Provides broader context on antimicrobial resistance, environmental responsibility and sustainable hygiene practices.
Yes. A Safety Data Sheet (SDS) for the relevant Olyss Probiotic Cleaning Solution can be provided upon request to support safe handling, storage and appropriate product application.
Olyss is a probiotic cleaning solution designed to continue working after routine cleaning has been completed. Its surfactants help remove visible dirt and grime, while beneficial microorganisms and probiotic enzymes continue breaking down organic residues within surface pores and biofilms. Clean Smarter with Olyss Probiotic Cleaning Solution.
Conventional cleaning generally focuses on removing visible dirt during the cleaning process. Olyss Probiotic Cleaning Solution adds a biological cleaning component, with beneficial microorganisms and probiotic enzymes continuing to act on organic residues after routine cleaning.
This makes it particularly relevant for facilities looking for a more proactive approach to ongoing hygiene and odour management.
No. Olyss Probiotic Cleaning Solution is positioned for source-level odour control, rather than simply covering unpleasant smells with fragrance. Its probiotic cleaning action works on organic residues that can contribute to recurring odour problems. Clean Smarter with Olyss Probiotic Cleaning Solution.
Olyss Probiotic Cleaning Solution is suitable for a range of commercial and institutional environments, particularly humid, high-traffic or odour-prone areas.
Potential applications include hotels, hospitals, eldercare facilities, offices, shopping centres, public washrooms, floor tiles and other odour-prone areas.
Yes. Olyss Probiotic Cleaning Solution is specifically positioned as suitable for humid and high-traffic environments. This can be particularly relevant in Singapore, where humidity, organic build-up and frequent facility usage may contribute to recurring cleaning and odour challenges.
Olyss Probiotic Cleaning Solution is designed to support reduced reliance on harsh chemicals as part of a broader cleaning and hygiene programme. It is also described as highly concentrated, VOC-free and formulated with consideration for skin contact. Clean Smarter with Olyss Probiotic Cleaning Solution.
Olyss Probiotic Cleaning supports Begen Singapore’s commitment to promoting smarter and more responsible cleaning practices through probiotic cleaning technology.
Its approach focuses on managing organic residues and unpleasant odours while encouraging sustainable hygiene practices in commercial and professional environments, complementing Singapore Green Plan 2030.
Every facility has different surfaces, traffic levels, cleaning schedules and hygiene requirements. Begen Singapore can first understand your operational environment and determine how Olyss Probiotic Cleaning Solution may be incorporated into your existing cleaning programme.
Yes. Begen Singapore offers a one-month Olyss Probiotic Cleaning Solution pilot run to allow organisations to assess cleaning performance, odour control and operational outcomes within their actual facility environment before considering broader implementation. Clean Smarter with Olyss Probiotic Cleaning Solution.
Through its official partnership with Matex Holdings Pte. Ltd., Begen Singapore provides OEM-branded Olyss Probiotic Cleaning Solution & Odour Control solutions for commercial and professional hygiene applications.
For product information, application guidance, supporting documentation and commercial enquiries, contact Begen Singapore.
